"Government leaders understand that success in today's challenging climate requires maximizing resources, empowering their employees, and improving methods of citizen engagement," said Maury Blackman, President and CEO of Accela. "Our end-to-end solutions and mobile device apps are helping agencies get the job done by automating important functions, equipping mobile workers with on-the-spot data and maps, and giving citizens new ways to connect to government services. In addition, our fiscal 2011 accomplishments underscore the fact that Accela remains at the forefront of making government easier, faster and more accessible."
Accela's Q4 contracts spanned a range of government types and sizes in the United States and abroad. Reinforcing the diversity of customer adoption, the company's key wins in the quarter included U.S. cities and counties, as well as international agencies in Canada, Australia, and New Zealand. Sample wins in the quarter included the following.
- The City of Melbourne, capital of the province of Victoria and epicenter of Australia's second largest metropolitan area, plans to deploy Accela Automation in its Health Services Department to streamline the monitoring and inspection of businesses, and ensure compliance with food and public health laws. The city will also use
Accela Mobile Office™ software to give field-based inspectors access to back-office maps and data.
- The City of Miami Beach, Fla., one of the world's top tourist destinations, is upgrading to Accela Automation from a back-office Accela product in order to create more consistent business process throughout the city, leveraging data and workflow capabilities across function areas, and providing 24/7 online access for businesses and the public via
Accela Citizen Access™ software. When completed, the end-to-end system will support over a dozen city teams and departments, including: Land Use Management, Plan Review, Permitting, Finance Fee Generation/Collection, Inspections, Fire, Public Works, Code Compliance, the City Clerk's Office, Parking, and Sanitation.
- Nebraska state capital Lincoln is also upgrading from a back-office Accela product to Accela Automation, as part of the administration's overall commitment to technology enhancements for city government. A cornerstone of the city's vision is to build an accessible enterprise system that can manage, review, report on data and share information across multiple departments and easily grow with the city's population and evolving needs. Accela Automation met the city's requirements and will be used by the departments of Building, Planning, Safety and Public Works.
- The City of Fredericton, the English/French bilingual capital of New Brunswick, Canada, selected Accela Automation to manage and administer permits and building inspections. Using Accela Citizen Access, Fredericton intends to provide residents and businesses with 24/7 online access to request and pay for permits, track request statuses, and share data with city staff. Accela Automation's integrated geographic information systems (GIS) capabilities will also enable staff to view properties geospatially and compare service requests against property data.
- Baltimore County, Md., is a suburban region of over 800,000 residents and located north of the city of Baltimore. The county is embarking on 23 major technology initiatives designed to improve citizen service and modernize the county's business processes. Among these, the county will deploy Accela Automation to automate the business processes for building, electrical, plumbing and numerous other permits, including their approvals and inspections, as well as provide 24/7 online access for residents and businesses. More than 30 record types will be combined and automated. The county Animal Control Division currently uses Accela Automation's licensing capabilities to manage animal licenses.
- Clackamas County, Ore., a suburban area southeast of Portland that is home to nearly 380,000, will be moving to Accela Automation from a back-office Accela product and building a single system for use across various departments, including: Building, Planning, Engineering, Code Compliance and Soils. In addition to moving to the next generation of Accela's mobility and public portal products, the county intends to incorporate geographic information systems capabilities via
Accela GIS™ software. Clackamas County is also one of more than 35 cities connected to the State of Oregon's Accela Automation-powered building e-permits portal.
- The city council of Tauranga, New Zealand, has selected Accela Automation to manage more than $2.2 billion (US) in city assets and infrastructure. Tauranga City Council (TCC) is the third New Zealand government to choose Accela solutions within the past two years. Accela Automation will allow TCC to manage all of its assets from one central database, including: water and wastewater services, storm water systems, road networks, as well as city-owned open spaces, building, and transportation assets. TCC also will implement Accela Mobile Office, so that field-based workers and contractors can access and transmit important data -- such as work orders, inspection data, GIS information, or occupational health & safety information -- directly from the field.
About Accela
Accela, Inc. is the leading provider of web- and cloud-based software applications that facilitate e-government processes for city, county, regional, state, and federal government agencies of all sizes. Serving more than 500 agencies worldwide, Accela solutions manage more types of regulatory government transactions than any other solution. Accela is headquartered in San Ramon, Calif., with international offices in Australia and the United Arab Emirates. Additional information is available at
www.accela.com.
Accela and Accela Automation are registered trademarks of Accela, Inc. Accela Citizen Access, Accela GIS, and Accela Mobile Office are trademarks of Accela, Inc. Other names may be trademarks or registered trademarks of their respective companies.
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CONTACT: Paul Davis Accela, Inc. 925-659-3270 Email Contact