"We are in a transformative period of innovation," said Lorna Russell, Senior Manager, Product Management, BMC Software. "AI will continue to change how we live and work and in my industry, it is changing traditional IT service management into a more intelligent, conversational and predictive service management. On behalf of a much larger team at BMC, I am honored to be recognized as part of that change."

"It is a great pleasure to be given such an honorable opportunity," said Keiko Konno, General Manager, Service Planning & Development Division, BRIDGE International Corp. "The keys to success of our AI project, which supports the company's inside sale business, include having rich data and clear visions enabling us, as a medium-sized company, to further improve customer experience."

"I am proud to be a leader in driving the implementation of AI applications across the Daimler Group," said Sabine Scheunert, Vice President Digital & IT Marketing/Sales, Mercedes-Benz Cars, Daimler AG. "We are sourcing AI opportunities along the entire value chain to support our daily work and expand our offering to customers through efficiencies and automation. In fact, Ask Mercedes, our AI chatbot, supports around 60,000 phone calls per year, delivering a much easier and streamlined experience for customers."

"It is an honor to be recognized on behalf of Honda R&D Big Data project teams and practitioners for our work with IBM's AI, Watson," said Kyoka Nakagawa, Chief Engineer, Digital Solution Center, Digital Transformation Division, Honda R&D Co., Ltd. "Bringing AI to the real world requires a thoughtful approach of complementing the work of humans. That's what we are good at, and I believe we can bring more joy to the world."

"What I've learned from my decades of experience in implementing new technology is that both the technology and the team supporting the technology are constantly learning," said Sara Hines, Director of Provider Experience & Connectivity, Humana. "It's exciting to be in a field that is always changing and growing, and to be a leader in AI, you have to be comfortable with that evolution and growth."

"It is a great honour to be recognised as one of the women pioneers in AI," said Seema Gaur, Executive VP & Head IT, IFFCO Tokio General Insurance Company. "AI will definitely create a great impact on enhanced customer experience in the days to come."

"The potential impact AI can have is great and the world is more digitally connected than ever before," Kelly Combs, Director, Emerging Technology Risk, KPMG LLP. "But business leaders need to experience the benefits of AI, alongside full transparency around the use of data and process.  Creating trust and responsible governance for AI is imperative so that we can create a seamless experience while also trusting the technology."

"It is an honor to be recognized on behalf of Peninsula Regional Medical Center for our work with IBM's artificial intelligence, Watson," said Rachel Cordrey, Pharmacy Supervisor, Peninsula Regional Medical Center. "I am anxious to see healthcare evolve as AI continues to learn and develop."

"It is an honor to be recognized on behalf of all the hard work conducted by Marines in the field of Artificial Intelligence," said Jennifer Edgin, CTO, Deputy Commandant Information, U.S. Marine Corps.

Media Contact:
Hanna Smigala
IBM Media Relations
Phone: +1-203-512-5497
Email: smigala@us.ibm.com

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SOURCE IBM